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FAQ

Once we have your order in hand, a team of professionals begins production planning. Our Production Department first schedules a visit to your home to confirm the measurements and quantities needed for ordering materials. Work specifications for each trade skill are broken down onto separate work orders. Permits and applications, including required drawings, have to be completed and filed with the appropriate building departments. Purchase orders are prepared and sent to each vendor supplying materials. When all the paperwork is done, your order is put onto the work schedule, awaiting the availability of the appropriate crew or crews to begin production. Generally only three things come between this point and the beginning of your project: work currently in progress, work scheduled prior to yours, and the unpredictability of Mother Nature. Once the work is started on your home it is our company’s policy to proceed to completion. It’s important for each homeowner to understand that our concern is much the same as yours: the successful completion of our contract.
Projects vary widely depending on your needs and budget. Our representatives visit with you to better understand your home improvement needs. At Inside Out Construction we do more than give you a quote. We provide you with the information you need to make the right decisions for your home. Our representatives take the time to explain the details about the specific details of your home improvement project, whether it be, kitchens, basement remodeling, siding, windows, or a complete basement overhaul. We answer all of your questions and explain our estimates for your home improvement project. There is no obligation. No hard sell. Give us some time to review your wish list and we will give you valuable information. We believe that an educated consumer is our best customer! Request a Free Estimate.
We employ both. When we hire a tradesman we focus on his or her skill set. The best in this business are very creative, personable, and customer oriented. Our concern is to employ the finest talent to the most outstanding effect.
Yes, there are organizations that establish standards for products; however, they do NOT test compliance with the standards. These organizations set standards for architects and builders to apply when defining the materials used in building construction. Independent testing laboratories measure whether or not products stand up to the ASTM or AAMA specifications. A given manufacturer will submit its products to an independent testing lab to determine compliance with the standards. The independent testing lab reports compliance to the appropriate organization, so that a certification can be issued and a record of the certificate maintained.
There are many, a few follow. ASTM - The American Society for Testing and Materials. Publishes voluntary consensus standards for materials. AAMA - The American Architectural Manufacturers Association. Publishes standards for and a list of compliant manufacturers. The “ANSI/AAMA/NWWDA 101/I.S.2” standard for fenestration products includes structural, energy efficiency, and component part compliance before a product is “AAMA” certified. AAMA also requires manufacturers submit to and pay for periodic independent audits of their compliance with certification by ANSI. ANSI - The American National Standards Institute. Administers and coordinates the U.S. voluntary standardization and conformity assessment system. IGCC - Insulated Glass Certification Council. These folks test for glazing seal durability.
Your local Building Inspector generally uses the Virginia Building Code. Its root is derived from the ICC, the International Code Council. A huge portion of the code is dedicated to public buildings. A very small portion is dedicated to residential housing, and almost none of the code refers to window product standards (once you eliminate structural framing issues). That is why it is good to find a window installer with high standards that you can trust, like Inside Out Construction.
Contractors should carry at least three types of insurance: automobile, workman's compensation, and comprehensive general liability (CGL). You should require proof of insurance before allowing a contractor to begin work on your property.
A CGL carrier will be rated by an independent national agency that determines financial strength - in other words, the ability to pay a large claim. Always look for an AAA rated CGL carrier. CGL Limits of coverage below $1,000,000 should be considered low and CGL limits of coverage over $2,000,000 are considered to be excessive for most situations. Workman's Compensation is a state controlled insurance and as such, just having it is enough. However, in 2007 the state established a distinction between company owners and employees. Workman’s Compensations board has always required employees to be insured, but the owners were in a kind of limbo. The new law requires owners to choose if they are exempt or included. There is a large fee to include owners. Most small companies cannot afford the fee. BEWARE: If your contractor does not have workman’s compensation coverage for himself and he is hurt on site, it is your home owner’s policy that is challenged in court. If the contractor's vehicles have Virginia license plates, the State Insurance Board controls the quality of the company.
Your only concern is the contractor with whom you have a contract. If your contractor brings in an uninsured subcontractor, you are covered through the general contractor's insurance.
The price you have been quoted is the price you will pay. Inside Out Construction does not believe in hiding anything from you. However, nobody will be able to determine the condition of hidden elements of your home. For example, if there are any rotted or damaged framing members concealed in your walls, Inside Out Construction does not simply cover up and conceal these items from you. You will be given the opportunity to personally inspect these areas and you will be given a price for repairs before you ever incur any charges. There will never be any surprise charges that you have not been made aware of and have not authorized.
Your Inside Out Construction Project Manager is there for more than just the pre walk and final walk. He is your primary contact for all phases. You will be given your Project Manager's cell phone number so that you may contact him any time you have the need to do so. Your Project Manager will conduct on site inspections of every phase of your project from start to finish.

What Our Customer’s Have To Say….

Inside Out Construction transformed my unfinished basement into a livable space. They are quick to respond to your concerns, and offer suggestions. Will recommend and use again.

— Leon Carrington
Inside Out Construction, Inc. BBB Business Review